Cancellation, Return & Refund Policy

Last updated: 14 October 2026

Cancellation

Cancellation may be requested before dispatch. Once dispatched, cancellation is subject to return eligibility.

Returns

Report a damaged, defective, incorrect or materially different item within 7 calendar days of delivery. Keep the product unused, with original packaging, labels, invoice and accessories. Products damaged after delivery, used consumables, opened hygiene/personal-care items and items specifically marked non-returnable may not qualify except where defective or required by law.

Refunds

After approval and, where applicable, receipt/inspection of the returned item, refunds are initiated to the original payment method. Razorpay/bank processing normally takes 5–7 business days after initiation. Shipping charges may be non-refundable unless the item was incorrect or defective.

Send the order number, reason and supporting photos through Contact Us.