Terms & Conditions

Last updated: 14 October 2026

This website is operated by HEMGIRI COSMA INDUSTRIES. By using the website or placing an order, you agree to these terms.

Orders and pricing

Product descriptions, INR prices, GST and availability are displayed at checkout. An order is confirmed only after successful payment verification. We may cancel an order affected by an evident pricing, stock or technical error and refund the amount paid.

Payments

Online payments are processed by Razorpay. We do not store card, UPI PIN or net-banking credentials. Customers must provide accurate billing, delivery and contact details.

Delivery, cancellation and refunds

Delivery, cancellation, return and refund requests are governed by our Shipping Policy and Cancellation & Refund Policy linked below.

Acceptable use

Users must not misuse the website, attempt unauthorized access, submit fraudulent payments or infringe intellectual-property rights.

Liability and disputes

To the extent permitted by Indian law, liability is limited to the value of the affected order. These terms are governed by the laws of India. Contact us first for grievance resolution.

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